Shipping policy

Order Processing Time:

All orders will be processed within 72 hours upon receiving the customer order. Processing times may vary during peak periods or due to unforeseen circumstances.

Shipping Rates and Delivery Estimates:

Shipping rates are calculated at checkout based on the delivery location and the weight of the items ordered.

Shipping Carriers:

Rogue Culture partners with trusted carriers such as Australia Post and CouriersPlease to ensure reliable delivery of your orders.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order through the carrier's website.

Shipping Address, PO Boxes & Phone Number

Please ensure that your shipping address, email and phone number are correct and complete. Rogue Culture Pty Ltd is unable to deliver to PO Boxes or Parcel Lockers. A physical residential or business address is required for all orders.

Rogue Culture Pty Ltd is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

International Shipping:

At this time, Rogue Culture Pty Ltd only ships within Australia. We do not offer international shipping.

Shipping Delays:

While we strive to meet our delivery estimates, delays can occur due to factors beyond our control, such as carrier delays, weather conditions, or public holidays. We appreciate your understanding in these situations.

Customer Support:

If you have any questions or concerns about your order or shipping, please contact our customer support team at admin@rogueculture.com.au. We are here to assist you and ensure a smooth shipping experience.

By placing an order with Rogue Culture Pty Ltd, you agree to this shipping policy.